FREQUENTLY
ASKED QUESTIONS

Find answers to common questions about our custom LED neon signs, ordering process, and services. Can't find what you're looking for? Contact our support team.

STILL HAVE QUESTIONS?

Our support team is here to help with any questions not covered in our FAQ

Live Chat

Chat with our support team in real-time for immediate assistance.

Phone Support

Call us directly for personalized assistance with your project.

Contact Form

Send us a detailed message and we'll respond within 24 hours.

FREQUENTLY
ASKED QUESTIONS

How long does it take to produce my custom neon sign?

What's included in the price?

Can I cancel or modify my order?

Can you match my brand colors exactly?

Do you provide design mockups before production?

What file formats do you accept for logos?

Do you ship internationally?

How is my neon sign packaged?

How long do LED neon signs last?

Are the signs suitable for outdoor use?

How much power do they consume?

Can I dim the brightness?

STILL HAVE QUESTIONS?

Live Chat

Phone Support

Contact Form

FREQUENTLYASKED QUESTIONS

How long does it take to produce my custom neon sign?

What's included in the price?

Can I cancel or modify my order?

Can you match my brand colors exactly?

Do you provide design mockups before production?

What file formats do you accept for logos?

Do you ship internationally?

How is my neon sign packaged?

How long do LED neon signs last?

Are the signs suitable for outdoor use?

How much power do they consume?

Can I dim the brightness?

STILL HAVE QUESTIONS?

Live Chat

Phone Support

Contact Form

FREQUENTLY
ASKED QUESTIONS